Make sure the resolution is set to 300dpi when first starting your new document.When you have completed your artwork save as either tiff or jpeg in CMYK colour mode.

Convert all text to outlines. You can do this by selecting the text then going to Type - Create Outlines in the dropdown menu at the top. Please then go to File - Export and save as a PDF/x-1a:2001.

Embed all images and convert all text to outlines. You can do this by selecting the text then going to Type - Create Outlines in the dropdown menu at the top. Please then save as an EPS or PDF/x-1a:2001.

We request all our artwork to be supplied as high resolution (300dpi).It is important that you prepare your PDF file in the correct way. There are options which must be set for commercial printing. Please save as PDF/x-1a:2001. Font Embedding (should be set to "embed all fonts").

All jpeg & tiff files are to be supplied as high resolution(300dpi) and in CMYK colour mode.

Microsoft documents including Word, Exel, Publisher, Powerpoint and Works are not suitable for printing due to the files being secretly formated by the microsoft sofware to each individuals setting. So the same document can look completley different from one computer to the next. Colours are also set to RGB again not compatible with printing. We do accept these file types but they may be subject to a conversion charge which starts from £15.00. Please send us your artwork to check this.

When sending files to print we require your artwork to include 5mm bleed on each edge of the document. Please ensure that any text or logos you do not want trimmed off are at least 5mm from the cut line. Take a look at our templates on the right for guidance.

Please always supply your artwork files in CMYK mode. Colours supplied in RGB/Pantone mode are automatically converted by our output software but there may be a large colour difference on converting your RGB/Pantone colours to CMYK. You must give us clear warning at the time of ordering if the order is colour critical.

Please ensure that your total CMYK colour values of any colour (check black also) do not add up to more than 280% as this density of ink may cause over inking and mark the reverse of your job.

All fonts used in your design file must be included with your artwork, or converted to curves/paths/outlines prior to submission. The minimum font size should be 5pt.

The minimum size for lines is 0.5pt.

Please try to ensure all images in your design file are high-res, the standard for which is 300dpi (dots per inch). The lower the dpi the worse your image(s) will look when printed. Images must be converted be CMYK or there may be a large colour difference. It is your responsibility to ensure you have copyright to use an image. We cannot be held responsible for problems with image copyright.

Make sure that your documents do not contain any overprinting objects. When an object is set to Overprint the object would appear transparent and this is how your artwork will be printed.